The White Dress, Culcheth
415 Warrington Road, WA3 5SW, Warrington
4.9
28 reviews
The White Dress, Culcheth
415 Warrington Road, WA3 5SW, Warrington
Entrepreneur
Services
Bridal try on
-1h 30minAlterations
-1hBridesmaids appointment
Free1hSample sale
-1hRetry appointment
Free1hAlteration/dress collection
-30min
See Our Work
Reviews
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4.9/5
Based on 28 reviews
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Bridal try on
by
Helen Kerfoot
Such a positive experience by lovely welcoming staff.
Lots of choice which a wide variety of styles. Would highly recommend. Another plus is the shop...
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Sample sale
by
Helen Kerfoot
Staff were extremely helpful and I got a fantastic bargain in the sample sale!
Alterations
by
Helen Kerfoot
Absolutely amazing, the most beautiful little shop, personal experience as you are the only in at the time. Helen the owner was so lovely, knew exactl...
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Replied:
Apr 5, 2024
The White Dress, Culcheth
Thank you for such a lovely review. Can’t wait to see your dress on you! You look amazingk in it xx
Bridal try on
by
Helen Kerfoot
Helen is so lovely and knowledgeable. I went with my Nana and it was so so special. Helen got all different kinds of dresses out and let me try differ...
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Replied:
Mar 27, 2024
The White Dress, Culcheth
Sally I already can’t wait for your wedding!!! You have such a lovely family and it was a pleasure meeting them all. Your going to be the most gorgeous bride x
Alterations
by
Helen Kerfoot
DISGUSTING not plus size friendly!! I had my first bridal appointment on Monday 18th March and to say I'm disappointed is an understatement. We were r...
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Replied:
Mar 30, 2024
The White Dress, Culcheth
Thankyou for taking the time to give your feedback. We’re really saddened to hear this is how you felt about your experience.
We allocate 90 minutes for a styling consultation. It’s possible there was a miscommunication as to your appointment time as you arrived 25 minutes late. Helen felt it was courteous to let you know when the next appointment would be arriving so as to avoid any confusion with the shorter timeframe remaining. You did still manage to try on at least 10 dresses in this time period. One dress you loved that much you made a 2nd appointments for later in the week to come back and try on again. Then when you were called after not showing up for this appointment you said you was on your way and would be 5 minutes, but then still didn't turn up.
We apologise if you felt uncomfortable having a staff member present during your changing. This is often a necessity due to the styling and structure of the dresses, as it is usually not something our Brides are able to do alone. We wish you the best of luck with your wedding day and we are so happy you found a dress you love elsewhere. We won't be commenting further on this matter
Bridal try on
by
Helen Kerfoot
Amazing experience at my Bridal try on. Helen made me feel so comfortable from the beginning and put me at ease. The dresses are absolutely stunning....
Bridal try on
by
Helen Kerfoot
Thank you so so much for today you made me feel so welcome and was honest with every dress! Thank you x
Bridal try on
by
Helen Kerfoot
A beautiful shop with so many beautiful dresses. Fantastic service from start to finish. Helen was extremely helpful and knowledgeable and put lots of...
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Replied:
Feb 11, 2024
The White Dress, Culcheth
Thank you. It was lovely to meet you and your family xxx
Bridal try on
by
Helen Kerfoot
Great service and tailored appointment
Bridal try on
by
Helen Kerfoot
Great experience, beautiful dresses in a lovely shop
Bridal try on
by
Helen Kerfoot
From start to finish my experience at The White Dress was just perfect. As someone who isn’t very body confident, Helen made me feel so relaxed and be...
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Bridesmaids appointment
by
Helen Kerfoot
The team at The White Dress were fantastic ! They made all our bridesmaids feel at ease and were making suggestions in line with what we wanted.
We ...
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Bridal try on
by
Helen Kerfoot
Thank you! Great customer service, made me feel so comfortable and so many beautiful dresses xx
Bridal try on
by
Helen Kerfoot
Beautiful shop, stunning dresses, great experience and found my dream dress, Thank you Helen xx
Replied:
Jul 31, 2023
The White Dress, Culcheth
Your very welcome!!! Thanks for the lovely review xx
Bridesmaids appointment
by
Helen Kerfoot
Amazing! Service was fab and said yes to the dress!!
Replied:
Jul 1, 2023
The White Dress, Culcheth
When you come in for bridesmaids and buy a wedding dress 🤣 it was lovely to meet you and your bridesmaids xx
Bridal try on
by
Helen Kerfoot
Helen made me feel so at ease and really comfortable even though I was extremely nervous to begin with. I tried on some beautiful dresses and glad I c...
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Bridal try on
by
Helen Kerfoot
Thank you so much, lovely experience and stunning dresses.
Bridal try on
by
Helen Kerfoot
Such a gorgeous experience this morning. I was so nervous but that instantly disappeared. I’m pretty certain I’ll be back!
Replied:
May 13, 2023
The White Dress, Culcheth
It was lovely to meet you all xxx
Bridal try on
by
Helen Kerfoot
Really great experience. Felt super comfortable with Helen, despite the expected nerves. Can’t wait to see the shop again! xx
Replied:
Apr 2, 2023
The White Dress, Culcheth
So happy you’ve found the one! Roll on September xxx
Bridal try on
by
Helen Kerfoot
Fabulous boutique and Helen is so lovely. Your appointment is exclusive when you go, so its just a one to one appointment, no other people around whic...
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Replied:
Mar 19, 2023
The White Dress, Culcheth
🤍🤍🤍 thank you! So happy you’ve found your dress xxx
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