That place

Please elaborate on the apparent "unkind" things that had been said about you. It is not rude to deny service to a minor/person without valid ID. Our terms of service are written very clearly in the procedure description, which you have viewed when booking for your navel piercing. "If the person is under 16 or does not have ID then a parent must be present". you had chosen to ignore this and subsequently resulted in you being denied service. A parent needs to be present to sign a form and also physically witness the entire piercing procedure, this is the law In relation to having correct insurance cover. This policy will not be changed. Any studio who does not follow this practice is breaking the law.