With Booksy no-shows are no longer an issue
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- Booksy Biz
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- Businesses/Owners
- Tutorials
- Using Booksy
There's one thing we can all agree on – no-shows are not good for your business. First of all, they reduce revenues. Secondly, they waste your valuable time and result in changes in your employees’ schedules. Finally, they increase your expenses.
“Staff time management in the shop is optimised as no one is running to the phone or returning emails at the end of the day. Cancellations have been reduced to a minimum thanks to automated reminders" - David Thomas, PHD Barbers (Uckfield, Sussex)
Did you know that customers who book their own reservations are more likely to show up?
With Booksy, your clients can see your real-time calendar availability and self-select the time that works best for them! They can book instantly without having to wait for you to confirm the reservation.
Booksy reduces no-shows with automatic appointment reminders.
E-mails, text messages (sms) or push notifications are sent through the app without any additional staff actions required. Result? Clients arrive at your salon on-time and you get paid!
With Booksy, you don’t have to worry about dealing with last minute cancellations anymore.
Even though your customers can either cancel or reschedule their appointments if they need to, you have control over how late they can modify their appointments. Plus, you receive notifications for all appointment changes and those time slots in your calendar are immediately freed up for other clients.
Do you know why your clients don’t cancel their appointments?
- They are embarrassed; feel a little bit uncomfortable talking to you about it face to face
Solutions: Booksy enables your clients to cancel or reschedule their appointments online. They don’t have talk to you and make excuses!
- They are too lazy to make a phone call
Solutions: It takes only a few finger movements to cancel an appointment via the Booksy app.
- They are too busy and always in a hurry
Solutions: With Booksy, a few seconds is more than enough to cancel an appointment.
- They wanted to cancel the appointment but it’s already after your salon working hours
Solution: Booksy is available to your clients 24/7
- They cannot reach you! They don’t want to have to wait on hold to cancel their reservation
Solutions: They don’t have to make a single phone call. They can use the Booksy app instead.
- They simply forgot
Solutions: Booksy will remind them in advance!
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- Booksy Team
